Updating Donation Payment Method (PayPal and Credit Cards)

Updating Donation Payment Method (PayPal & Credit Cards)

Users have complete control over their donation subscriptions right from Settings via Locast.org.

Update PayPal Payment Method
1. Please login to www.locast.org
2. Click the Profile Icon
3. Click Settings or visit www.locast.org/settings directly
4. Click Donation.
5. Click the "View Personal Profile" button.
6. On the tab that opens you will be able to manage your donation subscription.
7. Click "Edit" in the Billing Information box on the right.
8. Click the "Update" button.
9. You will be redirected to the PayPal login screen. Please login to your PayPal account.
10. Once logged into your PayPal account you will be able to assign a new payment method. Once you have submitted your selection your payment method will be updated.

Your donation may not be debited immediately. Please allow 1-2 business days for a donation to be debited after updating your payment method via PayPal.

Updating a Debit/Credit Card Donation Payment Method 
1. Please go to www.locast.org and login
2. Click your Profile Icon
3. Click Settings or go to www.locast.org/settings directly
4. Click Donation.
5. Click the orange "View Personal Profile" button.
6. On the tab that opens you will be able to manage your donation subscription.
7. Click "Edit" in the Billing Information box on the right.
8. Click at the beginning of the card number field and enter the new card information.
9. Enter new payment method information and submit.
10. Click the blue Update button.

Helpful Hint: You will not be able to delete the previous card information, but you can enter the new information by typing over it.

**NEW DONATION SUBSCRIPTION OPTIONS AS OF APRIL 2020** 

We are happy to announce that we now accept credit and debit card donation subscriptions. If you would like to change from a PayPal donation subscription to a debit/credit card donation subscription you can do so via Locast.org.

1. Please login to www.locast.org.
2. Click your Profile Icon
3. Click Settings or go to www.locast.org/settings directly.
4. Click Donation.
5. Click the "View Personal Profile" button.
6. On the tab that opens you will be able to manage your donation subscription.
7. Click on "Need To Change Payment Method?" (you will see it below the Billing Information box on the right side)
8. Fill out the required information and submit.

**Please be advised you will not be able to change back to a PayPal donation subscription once you have changed to a credit card donation subscription. If you ever wish to do this you will need to cancel your donation subscription and start a new one via www.locast.org/donate .**

**If you do not see the Donation option under Settings, please confirm that you are logged into Locast with the correct account. If you are unsure of the email address you were logged in with at the time of your first donation, please submit a ticket with your most recent invoice number via our Help Center and support can assist you with identifying the correct account.
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